Privacy policy

Effective Date: November 2024

Welcome to Loowatt MG!

Protecting your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services in Madagascar. By using our website, you agree to the terms of this policy.

1. Information We Collect

1.1. Personal Information

We may collect personal data when you:

Register an account
Make a purchase
Subscribe to our newsletter
Contact us for support or inquiries

This information may include:

Your name
Email address
Phone number
Billing and shipping addresses
Payment information (processed securely through third-party providers)

1.2. Non-Personal Information

We also collect non-identifiable information to improve your experience, such as:

Browser type and version
Device information
IP address
Geographic location
Pages visited and time spent on our site

2. How We Use Your Information

We use your information to:

Provide and improve our services
Process transactions
Respond to your inquiries
Send promotional content (with your consent)
Comply with legal obligations

We do not sell, rent, or share your personal information with third parties, except as outlined in this policy.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. By continuing to use our site, you consent to the use of cookies.

You may disable cookies in your browser settings, but doing so may affect website functionality.

4. Data Sharing and Transfers

We may share your data with:

Third-party service providers (e.g., payment processors, shipping companies)
Legal authorities if required by law
Affiliates or partners for operational purposes

If transferring data outside Madagascar, we ensure it is protected under applicable data protection laws.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory obligations

6. Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to safeguard your information, no online platform is 100% secure.

7. Your Rights

In accordance with Malagasy and international data protection laws, you have the right to:

Access your personal data
Correct inaccuracies
Request deletion of your data
Opt-out of marketing communications

To exercise these rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Loowatt MG
Email: rindra@loowatt.com

11. Use of Squarespace Services

Loowatt MG is hosted on the Squarespace platform. Squarespace provides us with the online platform that enables us to offer our products and services. By using our website, you acknowledge that your data may be processed by Squarespace in accordance with their Privacy Policy.

Squarespace collects and processes data such as: